This privacy notice describes how we collect and use your personal information when you visit our site, lumamedia.co.uk (“site”).
Lumamedia.co.uk is a trading style of Luma Media Ltd (Company Number: 11174385) (“Luma Media”, “we”, “us”, our”). Luma Media Ltd is committed to protecting the privacy and security of your personal information. Luma Media Ltd is an ICO registered data controller (ZA313166)
Lumamedia.co.uk are aware how importantprivacy is and have implemented measures which will ensure that any personal information obtained from you when visiting our website is processed and maintained line with accepted principles and in accordance with the General Data Protection Regulations (GDPR).
Please read the following carefully to understand our views and practices regarding your personal data and how are clients treat it. By visiting this Site, you are accepting the practices as defined within this Policy. If you do not wish to agree to our terms, please do not continueonthis site.
If you've any questions about how we use your personal information and protect your privacy you can contact us at compliance@lumamedia.co.uk
Our Site enables people to find out more about Luma Media ltd, what we do and how we operate, the sectors in which we work and to browse current job vacancies.
The data that we collect about you will depend on what you use our website for.
We may process your information contained in any enquiry that you submit through our website (“Enquiry Data”).If you contact us by completing and submitting a webform on our Site, the webform will ask you for your name, email address, telephone number, and/or company name. You may be asked to leave a message if you wish.The Enquiry Data may be processed for the purposes of offering, marketing, and selling relevant goods and/or services to you. The legal basis for this processing is consent.
We capture information at all stages of completing the forms, so if you do not wish for this to happen, please do not begin to complete the form.
You may also contact us via email, telephone or post.
We will store such information, and use it to deal with your enquiry, and correspond with you.
With regards to each of your visits to our website, we reserve the right to process data about your use of our website (“usage data”). The usage data may include, your IP address used to connect your computer to the Internet, your login location, browser type and version, operating system, referral source, length of visit, website navigation paths as well as information on your time and frequency pattern of your service use, including full Uniform Resource Locators (URL) clickstream.
If you or a third-party authority makes a complaint about us or if we are legally obligated, we will use your personal information to investigate the complaint or comply with our legal obligations. We are contractually obligated to deal with your complaint appropriately.
Your personal information is also further used for statistical analysis purposes. For example, we will share management reports and forecasting internally to help us develop our business, assess our performance and plan for the future.
We work with several suppliers, who process data on our behalf. We have measures in place to ensure that there are contracts in place to ensure the protection and confidentiality of data.
When someone visits Lumamedia.co.uk we use site analytic tools provided by companies such as Google, to collect standard internet log information and details of visitor behaviour patterns that are collected through 'cookies'.
We do this to find out things such as the number of visitors to the site and its various pages, browsing habits, where you visited before you reached our website and the frequency that people return to the site. We also use other third-party advertiser pixels, which are common across most digital advertising platforms. These advertising tools consist of cookies that are placed onto our website to track visitors and these cookies are used to deliver advertising relevant to you. They also limit the number of times that you see an advert and help us measure the effectiveness of online advertising campaigns.
This information is only processed in a way which does not identify anyone at an individual level. We do not make, and do not allow Google or any online advertisers to make, any attempt to analyse this data at a personal level. The information we gather from cookies will be stored and used for statistical purposes to help us make informed decisions about how to improve our online advertising and website content or functioning for returning and future visitors.
For more information about our use of cookies visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
As of January 2021, the UK is no longer part of the European Economic Area (“EEA”) therefore your data may be transferred out of the UK to countries inside of the EEA or to another country outside of the EEA.
Our website servers are UK based and we do not routinely transfer personal information outside of the European Economic Area (EEA). However, aspects of our service may be administered outside Europe.
Where this is the case, we put a contract in place to ensure that your information is adequately protected, secure and any transfer of personal information outside of the EEA will comply with local data protection regulation.
We will only share personal data with third parties where we are legally permitted to do so. We do not provide information to third parties for their own marketing purposes, and we do not undertake mailings for third parties.
We may provide personal data to:
Other group subsidiaries. We may share data between our group subsidiaries in order to provide you with the services you are looking for.
Auditors and consultants – we may transfer personal data to our auditors and advisers as required by law or as reasonably required in the management of our business.
Third parties where required by applicable law and regulation – we may be requested or compelled to disclose personal data to third parties such as regulators and law enforcement agencies. We will only provide personal data to such parties where there is a legal requirement or permission to do so.
We'll hold on to your information for at least as long as is needed to be able to provide our services to you. After this point we review the data that we hold to decide whether we need to keep hold of your information any longer, for example to deal with a complaint or for any legal reasons that may arise from a complaint being made. Or if you apply to one of our job vacancies, we will keep your personal information for a period of 12 months from the date of our decision for compliance purposes, to enable us to contact you in relation to your application.
We may also hold your information for administrative, management forecasting and planning and statistical purposes, in which case, we will limit what we keep where possible to minimize risk and safeguard personal information.
If you apply to one of our vacancies posted to our website or on a job board, we will ask you to complete a web form with your name, email address and telephone number. We will also request a copy of your CV, which you can attach directly from your computer. You will receive an email confirming the receipt of your CV/ application.
A member of our team will be in touch via telephone or email through the details that you provide to use. We may ask you questions around your application and during interviews information from this process will be held by us.
All the information that you provide will be used for the purposes of selection and dealing with your application in process.
If you have any further questions on how we handle your personal information throughout the application process, please contact us at: partners@lumamedia.co.uk
We follow generally accepted industry standards to protect the information that is submitted to us. We do our absolute best to keep all information you disclose as secure as possible. However, we cannot guarantee or warrant the security of any information that you send to us and therefore you do so at your own risk. By using our site, you accept the inherent risks of providing information online and we will not be held responsible for any breach in security.
You have a lot of rights relating to your personal information under the General Data Protection Regulations.
We always have our customers best interests at heart and we want to hear from you, especially if:
You can contact our Data Protection Officer by emailing compliance@lumamedia.co.uk
Or if you'd like to, you can write to us at:
Luma media
Data Protection
1st Floor Cloister House
Riverside,
New Bailey Street,
Manchester,
M3 5FS
We keep our privacy notice under regular review and can update this notice at any time.
Last reviewed: January 2021